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Jun 13 2017

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Written By: Cliff Ford on November 17, 2013 No Comment

STEP ONE in any CRM Evaluation is to gather a checklist of CRM Requirements If you aren t careful, the process of gathering requirements becomes tactical and not strategic. Obviously every feature costs money. So it pays off to initially determine what you are trying to accomplish as a business. CRM is not just Sales and [. ]

Written By: Cliff Ford on October 16, 2013 800 Comments

STEP TWO of every CRM Evaluation is to select the right CRM implementation partner. We won t bore you with the obvious details of due diligence. Instead, we offer a few tricks of the trade that will hopefully divide the sheep from the goats. CRM Due Diligence within your CRM Implementation First, check out the [. ]

Written By: Cliff Ford on September 15, 2013 700 Comments

STEP THREE of a successful CRM implementation is to select the appropriate deployment model. The Trend is toward CRM in the Cloud It is clear that the global CRM market is becoming more and more focused on Cloud CRM, aka On-line CRM. In 2010 Cloud Computing became the number one CRM trend. Salesforce.com has been [. ]

Written By: Cliff Ford on August 14, 2013 1,482 Comments

STEP FOUR in a successful CRM project is to select the proper CRM software system. CRM Pricing and costs At the end of the day, it usually comes down to price. So why not start with this obvious point. Be careful though with the free versions, because over time you will surely want to [. ]

Written By: Cliff Ford on December 11, 2012 No Comment

STEP FIVE in a successful CRM project strategy is having an adoption-oriented CRM Implementation. User Adoption: The Key Ingredient in CRM Project Implementations Keystone Strategy penned an excellent paper on the value of end-user productivity and usability in ERP software implementations. They note that an AMR Research study has shown that merely 15% of employees are [. ]

Written By: Cliff Ford on September 13, 2015 No Comment

When it comes to business marketing it has become much more complex over the last few years. How do you stand out in a crowd? Simple: by selling your service in a non evasive way. In order to do that you need to find tools that help you.

Written By: Cliff Ford on December 11, 2013 No Comment

In this blog we review and compare SugarCRM Community Edition (free) vs Professional Edition (paid). We include a video and discuss the features and differences.

Are you a user of SugarCRM Community (free) Edition? Then you may be wondering if you should upgrade to the Professional Edition. Our partners, Accent Gold Solutions, created this video comparison to help our readers distinguish between the Community Edition (free) and the Professional Edition (paid) of SugarCRM.

We cover Sales, Marketing, Support, Reporting, Database Structure and more topics in detail.

Written By: Cliff Ford on November 17, 2013 No Comment

STEP ONE in any CRM Evaluation is to gather a checklist of CRM Requirements If you aren t careful, the process of gathering requirements becomes tactical and not strategic. Obviously every feature costs money. So it pays off to initially determine what you are trying to accomplish as a business. CRM is not just Sales and [. ]

Written By: Cliff Ford on October 16, 2013 800 Comments

STEP TWO of every CRM Evaluation is to select the right CRM implementation partner. We won t bore you with the obvious details of due diligence. Instead, we offer a few tricks of the trade that will hopefully divide the sheep from the goats. CRM Due Diligence within your CRM Implementation First, check out the [. ]

Written By: Cliff Ford on September 15, 2013 700 Comments

STEP THREE of a successful CRM implementation is to select the appropriate deployment model. The Trend is toward CRM in the Cloud It is clear that the global CRM market is becoming more and more focused on Cloud CRM, aka On-line CRM. In 2010 Cloud Computing became the number one CRM trend. Salesforce.com has been [. ]


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